Rapid and Reliable Turnaround Period
Paternity testing at Genex is fast and efficient. Genex guarantees the use of PCR technology and capillary laser sequencing for all DNA paternity tests. The turnaround time for DNA paternity testing at Genex is 3 to 7 working days for good quality samples. The laboratory processes all samples immediately upon receipt and there is no waiting period for the initiation of sample analysis, thus eliminating any unnecessary delays in processing. The information provided in this section outlines measures taken by Genex to ensure that all tests are completed quickly while providing the highest level of accuracy attainable through the use the latest technology.

Efficient Processing
For a routine DNA paternity test, the request is processed immediately upon receipt. Whether the request is by phone, fax, or online, all requests are processed promptly.

No Waiting Period for Appointments
The booking department of Genex contact patients directly (unless otherwise specified) to arrange an appointment for sample collection at a time and location which is most convenient for the patient. There is no waiting period to attend an appointment at any of Genex's collection facilities. Appointments could be accommodated at most locations from 9AM until 5PM from Monday to Friday. Weekend and after hour service is also available at some centres and through mobile service. The efficient scheduling system at Genex prevents any unnecessary delays in processing.

Express Courier Transport of Samples
Immediately after sample collection, the samples are delivered directly to Genex by express courier service to prevent any delay.

Efficient Laboratory Procedures: Immediate Processing
The laboratory processes all samples immediately upon receipt. Using an efficient bar-coding system and internal tracking documents, all samples are processed efficiently and accurately.

Advanced DNA Testing Technology
Genex guarantees the use of the latest PCR technology along with capillary laser detection for all DNA paternity tests. Genex's molecular diagnostic laboratory is equipped with the latest and most powerful systems available for DNA testing, allowing all DNA paternity tests to be performed with greater speed and accuracy than older methods. Genex is able to process a DNA paternity test in 3 to 5 working days without sacrificing quality or accuracy. Quality control measures which are guaranteed by Genex include automatic retesting and reconfirmation of tests before results are released. This is a costly procedure and is thus not a regular part of the testing program with many labs in order to cut costs of testing. Also, Genex guarantees a CPI greater than 10,000 for paternity inclusions (that's 100 times more accurate than the current accepted standard for court use in North America!). All paternity exclusions are confirmed by exclusions at greater than two loci and a probability of paternity of 0%.

Automation: Sophisticated Equipment
Genex's DNA tested facility is equipped with the most advanced technology and equipment available, which allows the laboratory to automate and streamline many of the procedures of paternity testing. In addition to the use of PCR technology, Genex is one of the few paternity laboratories in North America that is equipped with the ABI 310 sequencer. The ABI 310 sequencer is fully automated and uses a capillary laser detection system. The relevance of this system is that it drastically reduces the time required to perform a DNA paternity test while greatly improving accuracy. Older techniques include silver detection of PCR products as well as the use of the Hitachi scanner. The older techniques are not only time consuming, but also not very sensitive and prone to problems which result in time-consuming re-runs, and are subject to human error in counting. Genex is equipped with the latest equipment which automated all aspects of the detection system. The fully automated ABI 310 is able to do the work of several technicians at a faster speed and with much greater precision. This system is over a thousand fold more sensitive than older methods and cuts down processing time by ten fold. Genex is able to determine the position of a band with the precision of a single nucleotide. Advanced technology in detection and analysis makes DNA testing faster and much more reliable. Patients benefit directly from Genex's superior technology by receiving more accurate tests at lower prices and a much faster turnaround time.

Flexible Case Volume Capacity
Genex is equipped with multiple ABI thermal cyclers and multiple ABI Prism Genetic Analyzers, permitting automated high throughput and ultimate precision. Genex possesses the capacity and flexibility to scale up the volume of testing as required. Sequencing and allele assignment is automated (GeneScan and Genotyper software) to increase accuracy and productivity. All allele assignments are carefully reviewed by the Case Manager before interpretation and reporting. Genex's capacity for high volume testing prevents any delays in processing time due to back-log.

Casework Priority
For a routine request, a typical casework is processed immediately upon receipt. Results become available approximately 3 to 7 working days after receipt of a standard case. For accelerated express testing requests, results are available in a 3 to 5 day turnaround time. Genex has the technology and capability of processing emergency dedicated accelerated casework for emergency casework. In such cases, results can become available as soon as 72 hours after receipt of the sample by the laboratory. If you have a special situation and require a special request testing service, please contact our laboratory at 1-888-262-2263 to make arrangements.