In this section you can find answers to some of the most frequently asked
questions we have received from our clients.
| Q. |
Can the test be performed without the mother? |
| A. |
Yes. The paternity test can be performed even if the mother is
not available for testing. The results will be conclusive even without
the mother. In most cases, the mother already knows that she is the
mother and thus there is no reason to test her. |
| Q. |
Is blood collection required? |
| A. |
No. Using the latest technology, a sample can be collected quickly
and painlessly by rubbing a swab gently inside the mouth. Our laboratory
processed blood and swabs and there is no extra charge if you choose
to use the modern swab collection procedure. Because DNA is the same
everywhere in the body, it doesn't matter whether the DNA came from
the blood or from cells inside the mouth, it is still the same and
the test is just as accurate using either methods. |
| Q. |
How are the samples collected? |
| A. |
The samples are collected by rubbing a swab gently inside the
mouth against the cheek for ten seconds. |
| Q. |
What if the mother, child and alleged father live in different states? |
| A. |
The test can be conducted easily even if the parties to be tested
do not live together. In the case of legal testing, our laboratory
will schedule appointments for each individual in their area. Because
everyone is positively identified by fingerprinting and photography
during the appointment, it doesn't matter if individuals go in to
appointments at different times and even in different locations.
If you are proceeding with the private test, our laboratory can split
the kit up and send the correct portion to different addresses. Because
the testing kits are individually barcoded, the different parties
can take their samples separately and send them back to the lab.
Once the sample reach the lab, they will be tested together because
they came from the same original kit and have the same barcode
numbers. To order a split kit online, click on this link and enter
the additional addresses in the comments box of the order form.
The kit will automatically be split and shipped out to the correct
addresses. If you have any questions, call our laboratory at 1-888-262-2263. |
| Q. |
What if I do not live in the United States? |
| A. |
It does not matter where in the world you reside, Genex will be
able to help you. If you are proceeding with private testing, we
will be able to ship the testing kit internationally to any country
in the world. There are no extra charges. Click here to proceed with
the private testing. |
| Q. |
What age does the child have to be? |
| A. |
DNA paternity testing can be conducted for individuals at any
age. A swab can be taken quickly and safely even from a newborn. |
| Q. |
How long does testing take? |
| A. |
The turnaround time for paternity testing is 5 to 7 business days.
For express testing, results are available in 3 to 5 business days.
If you are in a special situation and would like to order a special
request service for even faster testing, please contact our laboratory
to inquire about current fees. |
| Q. |
What is
the difference between a legal test and a SwabTest private test? |
| A. |
Our laboratory uses legal testing protocols for both legal as
well as private tests, so whether you choose to proceed with legal
testing or private testing, you will still receive conclusive results.
The only difference is the method of sample collection. If you need
to use the results in court and would like to proceed with legal
testing, you will have to attend an appointment at one of our specimen
collection facilities for chain of custody specimen collection. During
the appointment, everyone will be fingerprinted and photographed.
The identification documents are verified and a entire collection
procedure is witnessed.
If you do not require the fingerprinting
and photography and only need to know the truth about paternity
so that you can decide what step to take next, you can proceed
with private testing through SwabTest. |
| Q. |
Other
than buccal swab samples, what other types of samples can be used? |
| A. |
Our laboratory has a forensics testing division which specializes
in forensic testing. Forensic samples which can be tested include
but are not limited to: blood stains, saliva stains, hair with roots,
bone, teeth, urine, razor shavings, etc. Click on this link to read
more about our forensic testing services. |
| Q. |
Do you
charge for telephone consultation? |
| A. |
No. There is no charge for telephone consultations. Our technical
staff are available to assist you Monday to Friday from 8AM to 5:30PM
PT, 11AM to 8:30PM ET. |
| Q. |
What if I have more questions? |
| A. |
If you have any further questions, please contact our laboratory
at 1-888-262-2263 or contact us here. |
